Phone Support & Scheduling Service

OAKLEE WELLNESS BILLING VALUE PROPOSITION FOR PATIENT SCHEDULING AND APPOINTMENT SERVICES

You can Reduces no-shows
You can engage with patients more efficiently
Organizes physician calendar for optimized appointment management
The Providers can see their real-time dashboard showing appointments
Automated reminders and follow-ups
It allows end-to-end tracking of patients payment history and outstanding payments

PATIENT SCHEDULING & APPOINTMENT SERVICES

Patient Scheduling and Appointment Management: Our team helps you manage patient appointments, ensuring timely scheduling and reducing no-shows.
Eligibility Verification: We verify patient insurance coverage, eligibility, and benefits, ensuring accurate billing and reducing claim denials.
Prior Authorization: Our team manages the prior authorization process, ensuring approvals are obtained for required services.
Patient Registration/Patient Demographics: We manage patient registration and demographic data, ensuring accurate billing and timely claims submission.

Services Offered

End to End Revenue Cycle Management Services

We will make outsourcing seamless and the transition the process to our team quick and easy. Our elegant medical billing process are designed to put in our performance as soon as we get started. We are seeing our staff as an extension of your team.

Patient Demographics Entry and Charge Entry

We have a Billing Team who are experienced billing professionals by performing the charge entry process. Our trained Data Entry Team and Quality Control Team make sure that all the data is entered how is has been provided. We do understand the importance of making sure that insurance ID numbers, claims address and all demographics and insurance information that are entered is correct which does not impact the claim payments.

Payment Posting

Our experienced and well trained billing professionals are knowledgeable of different kind of Remits from ALL PAYERS which includes MANUAL and ELECTRONIC PAYMENTS. When we receive the Payment from the Patient’s and Insurance Companies they are posted to the patient accounts in the Client’s EHR system. We will reconcile the posted payments against the bank deposit slips to ensure payments received on a day to day basis is accurate.

Accounts Receivable Follow-Up

Accounts Receivable is the key of Revenue Cycle Management to any medical practice however; it is not an easy task. We at Oaklee Wellness employ Professional Biller and Insurance follow ups are efficient to recover the receivables. We will maintain an Internal Tracker to make sure the outstanding AR analysis followed-up in efficient manner with insurance companies.

Medical Coding Services

Our Medical coders have knowledge of working on multi-specialty practices, they know how to crosswalk CPT & diagnosis codes for the claims to get paid. Our team is trained in working on a different EHR software. The advantage of being trained on different EHR Software; we can get started right away by saving time on staff training.

Eligibility & Benefits

Since there are high deductible patient’s walking-in into the office for an appointment, we will help on gathering both eligibility and benefits before the patient visit the office. This is a primary step of getting the claims paid by the insurance and as well an essential service for your clients as they struggle with increase patient payment responsibilities.

Provider Credentialing

Credentialing is an important part of Billing for the providers to become a part of the payor network system to receive payments at a contracted rates. We have experience staff to perform credentialing for the providers. We will review all of the necessary documents and fill them out on our end and will make necessary follow-ups with the insurance to completed the task.